Shipping & Returns
By purchasing from Knit Adventures online, you agree to these terms and conditions:
Shipping Policy
We currently ship within Canada only. All packages will be sent via Canada Post (so please be sure to include your mailing address).
Shipping costs: (All prices are in Canadian Dollars)
Orders $1 - $149 before taxes: Flat Rate Shipping $20
Orders over $150 CAD before taxes qualify for free shipping: Use code SHIPMEFREE at checkout.
Local Delivery
We offer free delivery within Banff and Canmore, AB - please select the applicable option at checkout (it will show after you enter your address) and include details for the drop off location in the notes (if needed). Typically, the deliveries will be done within one week. If you need your order sooner, you can select the Local Pickup option.
Local Pickup
You are always welcome to pick up your order "in store” (our physical location downtown Canmore). Your order will be ready for pickup the next business day. Please wait for an email confirmation from us with further instructions.
Return Policy
If there is something wrong with your order, please get in touch asap so that I can help you out!
Returns are available for unused items, if returned within 30 days of receiving the package. Items must be unopened (in original packaging), unwound (yarn must be in its original form), and in new condition. Knit Adventures reserves the right to refuse returns or refunds on products that do not meet these requirements.
Shipping costs are the responsibility of the buyer. Local customers can drop off returns in person at our Canmore location.
Please contact me to request a return.
Discounted items are final sale.
Please note that KNIT ADVENTURES reserves the right to change these policies at any time, without prior notice.